Our refund policy was written to help protect your transaction with us if for any reason you are unhappy. Please read the Refund Policy carefully before purchasing, accessing, or using any of our Programs, Products, and Services.

At Maxavest Digital Solution Limited, we are committed to providing exceptional service to our clients. We understand that circumstances may arise where a refund is necessary. Our refund policy is designed to be fair and transparent to ensure a positive experience for all parties involved.

1. Refund Eligibility:-

Refunds may be considered under the following circumstances:  

- Service not rendered: If we fail to deliver the agreed-upon services within the specified timeframe. 

 - Unsatisfactory service: If the client is not satisfied with the quality of the services provided, subject to the terms outlined in our Service Level Agreement (SLA).  

- Duplicate payment: If a client accidentally makes duplicate payments for the same service. 

 - Other exceptional circumstances: Any other situations deemed appropriate for a refund by Maxavest Digital Solution Limited management.

2. Refund Procedure:-

Clients requesting a refund must submit a written request via email to our customer support team at [email protected]. The request must include:  

- Client name and contact information.  

- Invoice number and date of payment.  

- Detailed explanation of the reason for the refund request.

- Upon receiving the refund request, our team will review the request and assess its eligibility based on our refund policy.

- If the request is approved, refunds will be processed within 3 business days via the original method of payment.

3. Non-Refundable Items:-

Certain services or products may be non-refundable. These include, but are not limited to:  

- Consultation fees.  

- Customized or personalized services.  

- Third-party expenses incurred on behalf of the client.

4. Partial Refunds:-

In some cases, partial refunds may be issued based on the extent of the services rendered or the nature of the refund request.

5. Dispute Resolution:- In the event of a dispute regarding a refund request, both parties agree to engage in good faith negotiations to reach a resolution satisfactory to all parties involved.

6. Changes to Refund Policy:

- Maxavest Digital Solution Limited reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

7. Contact Information:

- For inquiries regarding our refund policy or to submit a refund request, please contact our customer support team at [email protected] or +2348084325442.



By engaging with our services, clients agree to abide by the terms and conditions outlined in this refund policy. We strive to ensure a mutually beneficial relationship with our clients and appreciate your understanding and cooperation.